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Plus an introduction by Lauren Child
The Great Big Book of Horrible Things gives readers a chance to reach their own conclusions while offering a stark reminder of the darkness of the human heart
Don't be mystified by the success of startups
poor sleep
Why Customers Leave (And How To Win Them Back) Subclass_MEDIA STUDIES Plus an introduction by LaurenDiscover the 24 reasons people are leaving you for competitors and how to win them back. In Why Customers Leave, popular customer experience and marketing speaker David Avrin makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays out the very visible reasons for the recent shift in customer mindset and expectation, illustrates the myriad ways that companies inadvertently drive
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